Following the announcement by the government on 28^th May 2020, we are pleased to inform you that we will be commencing a phased opening of Nork Way Dental Practice from Monday 8^th June 2020.

We have had to cancel numerous appointments since lockdown began 3 months ago and will initially be prioritising appointments for our existing patients who have urgent needs. Following the guidance from our dental bodies we are not at this stage able to accommodate routine treatments until we have been able to deal with these more urgent cases appropriately. 
We therefore request that you kindly do not attend the clinic unless you have an appointment.

At Nork Way Dental Practice, infection control and patient safety has always been our top priority. Our infection control procedures are made so that when you receive care, it is both safe and comfortable and in line with recommendations made by Public Health England and the Health and Safety Executive. In light of the current pandemic, we will be introducing additional equipment such as air filtration systems as well as additional PPE (personal protective equipment); we will also be introducing new measures and procedures in order to keep our patients and staff safe. You will therefore see some changes when it is time for your next appointment. We have made these changes to help protect our patients and staff. For example:

• Our practice will communicate with you beforehand to ask some screening questions. You may be required to fill a medical questionnaire and return it to us electronically prior to your appointment You may be asked those same questions again when you arrive at the practice
• You will be asked to arrive at the practice at the appointed time and not earlier to ensure social distancing; you may be asked to wait in your car until the appointed time. Appointments will be managed to allow for social distancing between patients and thorough disinfection of surgeries. That will mean that you’re offered fewer options for scheduling your appointment
• On arrival you will have further screening such as having your temperature taken and will be asked to use a hand sanitiser
• We kindly request that you bring only essential personal items with you, as these cannot be taken into the treatment room
• The reception desk has been fitted with safety screens and we will require that payment is made by a contactless card or secure online methods where possible
• Please ensure you have been to the toilet prior to arrival as currently our bathroom facilities will not be in use.